Feb 28, 20233 min read

Belonging at PetSmart

You Belong

At PetSmart, we strive to create an environment where every associate feels like they truly belong. We believe belonging, diversity, equity & inclusion make us a stronger company. It’s why we place such a high value on the unique backgrounds, experiences, and perspectives of our associates, customers, and the communities where we live and work.

When we embrace and appreciate a wide range of people and perspectives, we create an environment where associates can do their best work, partners enjoy engaging with us, and pet parents have an unmatched customer experience.

Belonging program management function

To support our overall strategy, we’ve created a governance structure that includes representation from all areas of our business. Our Diversity Action Council and supporting councils, help set the vision and direction that drives our leadership across diversity and inclusion and ensure that Belonging is embedded in our culture.

Diversity Action Council Members of PetSmart’s Senior Leadership team that focus on setting vision, strategic direction, guidance, and providing diversity and inclusion leadership.
Officer Council Vice presidents from across the organization that focus on guiding and supporting enterprise-wide implementation, monitoring outcome achievement, and communicating success.
Business Councils Leaders from across the organization that focus on guiding and supporting initiatives amongst an area of business or on a regional/local level.
Brand Council Consists of a group of leaders who amplify how we celebrate cultural moments globally in support of our United Together value.
Associate Resource Groups Focus on developing possible solutions and strategies to address challenges in alignment with the enterprise-wide Diversity and Inclusion Strategy and the organization’s core business objectives.

Associate Resource Groups (ARGs)

To help achieve our vision of being the trusted partner to our associates, PetSmart has formed several associate resource groups (ARGs). These groups bring together associates who share a common purpose, interest or background to enhance PetSmart’s business objectives, and organizational culture and advance our diversity and inclusion efforts.

Click on each ARG title to see a video with more info!

MOSAIC

MOSAIC is a collective that encourages associates from diverse backgrounds to embrace and celebrate their differences. MOSAIC’s mission is to build cultural awareness, foster open, productive discussions, and remove preconceived notions.

PRIDE AT WORK (PAW)

PRIDE AT WORK (PAW) is dedicated to creating an environment where LGBTQ+ associates and allies feel supported and celebrated to be who they are at PetSmart and in the communities they serve. PRIDE AT WORK (PAW) invites all PetSmart associates to participate. Whether you’re a straight ally, lesbian, gay, bisexual, transgender or identify in any other way, you belong here.

STARTSMART

StartSmart is focused on assisting early-career PetSmart associates to take charge of their professional development. They provide education, development, and networking opportunities that reward motivated, early-career PetSmart associates to succeed in their current role and prepare for future roles.

WOMEN INSPIRING STRENGTH & EXCELLENCE (W.I.S.E.)

W.I.S.E. gathers associates with an interest in advancing women’s career growth at PetSmart. Members get the opportunity to network and attend leadership-focused educational events.

SERVE

SERVE honors the service of our PetSmart Veterans and their families by providing Veterans and supporters a space to reach their fullest potential. SERVE aims to create an environment where every Veteran feels like they belong.

AVID

Awareness of Visible and Invisible Differences (AVID) strives to promote diversity and inclusion by celebrating and acknowledging the experiences and perspectives of associates with all different types of disabilities, be they temporary or permanent, physical or mental, visible or invisible.